One of the strategic goals of Head Digital's development is to integrate digital information technology into business operations and promote the transformation of the company's business processes towards standardization and normalization.。

The meeting was chaired by Mr. Liang, the Director of Information Technology. Mr. Liang first explained the content of this meeting to everyone, introducing the main functions of the CRM system and the convenience it brings to the business department, so that everyone has a preliminary understanding of the CRM system.

At the beginning of the meeting, Cheng Kechao, Chairman of Head International, delivered an opening speech. Mr. Cheng stated:

In the rapidly changing digital era, the development and transformation of the international logistics industry have brought new opportunities and challenges. The company is also constantly expanding its business ideas and strengthening the standardization and digital construction of its management system.

Only when things are used to their fullest potential can their benefits be realized. The transformation of company business processes towards standardization and normalization cannot be achieved without the assistance of various digital tools. The launch of the CRM system provides digital tool support for the marketing team to improve work efficiency. How to effectively use the tools to promote business process standardization and normalization requires the participation and cooperation of all members of the marketing team. I hope that everyone will actively learn system knowledge and usage skills during the use of the system, conduct in-depth use and testing of the system, provide timely feedback on problems and optimization suggestions, and ensure a smooth transition and stable launch of the system

After Mr. Cheng's speech, Mr. Du, the Director of CRM Project Implementation, explained the specific application functions and operation processes of the system to everyone. Mr. Du explained the six sections of business payment, lead management, customer management, process forms, waybill payment, and after_sales work orders based on the CRM system interface, allowing everyone to have a clearer plan on how to use the CRM system to improve their own performance growth.

At the end of the meeting, everyone raised their own questions regarding the application of CRM systems, and the Head Information Technology Director answered them one by one.